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How are meter readings taken?
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How do I operate the heating system?
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How is my unit rate of heat determined?
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What are the main elements of a District Energy System?
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What difference does a district heating system make to me?
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What is involved in the billing process?
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What is meant by the standing charge?
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Who can I contact if I have a bill enquiry?
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Who can I contact to report a problem with my heating?